bungjitu Casino & Sportsbook Data Care
This page describes what we collect when you use bungjitu and how we keep that data protected. We at bungjitu take your privacy seriously. When you create an account, deposit funds, or place a market on our platform, we collect certain information to provide our service, prevent fraud, and comply with applicable law.
Our commitment is simple: we collect only what we need, we keep it encrypted, and we do not sell it to third parties. We share your data only with payment processors, regulatory bodies, and service providers who help us operate bungjitu safely. This policy explains our practices in plain language.
We operate in jurisdictions where online wagering is legally permitted. Users are responsible for verifying that access to bungjitu complies with their own jurisdiction's law.
What We Collect on bungjitu
When you register with bungjitu, we ask for your name, email address, date of birth, and phone number. We also collect your payment details — card numbers, DANA user ID, e-wallet phone number, or bank account information — depending on which payment method you choose. We keep these securely and use them only to process your deposits and withdrawals.
When you use our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) or access our sportsbook markets (football, badminton, MotoGP, Liga 1, Piala AFF), we record your gameplay and market selections. We use this data to settle your transactions, detect unusual patterns, and prevent fraud. We also collect your IP address and device type to monitor account security.
Before you can withdraw funds, we at bungjitu may ask you to submit identity documents — a national ID, passport, or driver's licence. This is part of our Know-Your-Customer (KYC) verification process, which is required by law in most jurisdictions where we operate. We store these documents encrypted and separately from other account data.
How We Use Your Data on bungjitu
Our primary use of your data is to provide bungjitu's service — process your deposits and withdrawals, settle your bets, and handle disputes. We also use your data to prevent fraud, money laundering, and other unlawful activity. We may cross-check your account information against known fraud databases and regulatory watchlists.
We use your email and phone number to send you account notifications — deposit confirmations, withdrawal status updates, and important policy changes. We do not send marketing emails unless you opt in. If you wish to unsubscribe from notifications, you can adjust your preferences in your bungjitu account settings.
We at bungjitu may use anonymised and aggregated data (data that cannot identify you personally) for analytics — for example, to understand which sportsbook markets are popular or how many users access bungjitu on mobile versus desktop. This helps us improve our platform.
Third Parties We Share Data With
We share your data with payment processors — the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers (local payment, online payment, e-wallet, mobile banking). These processors need your payment details to complete transactions. They are contractually bound to protect your data and use it only for payment processing.
We may share data with regulatory authorities and law-enforcement agencies if required by law. For example, if we suspect money laundering or fraud, we may report your account details to relevant authorities in Jakarta, Surabaya, Bandung, or other jurisdictions where we operate.
We use service providers for data hosting, email delivery, and customer support. These providers are bound by confidentiality agreements and are not permitted to use your data for any purpose other than providing their service to bungjitu.
Data Security and Storage
We at bungjitu protect your data using industry-standard encryption (SSL/TLS) in transit and AES-256 encryption at rest. Our servers are hosted with secure data-centre providers and monitored 24/7 for unauthorised access. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
Our bungjitu servers may be located outside your jurisdiction. By using our platform, you consent to your data being stored and processed in these locations, subject to the same security standards we apply globally.
If we suspect a data breach, we will notify you by email as soon as we become aware, and we will explain what data was compromised and what steps we are taking to secure it. We do not retain payment card data longer than necessary to process your transaction.
Your Rights on bungjitu
You have the right to request access to the personal data we hold about you on bungjitu. You can also request that we correct inaccurate data or delete your data entirely, subject to legal retention obligations. For example, we are required by anti-money-laundering law to retain transaction records for several years.
To exercise these rights, contact our support team through the bungjitu platform or email the address listed in the contact section below. We will respond to your request within 30 days. If you request account deletion, we will close your account and anonymise your data after any legal retention period has expired.
Cookies and Tracking
We use cookies to enhance your experience on bungjitu — for example, to keep you logged in and to remember your preferred game settings. Cookies are small text files stored on your device. Most are essential to bungjitu's functionality; some are optional and used for analytics.
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain bungjitu features. We do not use third-party tracking pixels or retargeting cookies.
Contact bungjitu
If you have questions about this privacy policy or how we handle your data on bungjitu, contact our support team. You can reach us through the in-app help centre, email, or by submitting a query through your bungjitu account. We aim to respond within two business days during standard business hours across Indonesian time zones.
We at bungjitu remain committed to protecting your privacy and maintaining your trust. This policy may be updated as our service evolves. We will notify you of material changes via email. Continued use of bungjitu after such changes constitutes your acceptance of the updated policy.
Thank you for using bungjitu. Your data security and privacy are our priority.