bungjituTerms of Use

We at bungjitu provide an online entertainment service available only where local law permits. Our platform brings together live-dealer tables, sportsbook markets, and slot games in a single mobile-first environment. This page sets out the terms under which you access and use our service.

bungjitu operates in jurisdictions where online wagering is legally permitted. We do not offer our services in regions where local law prohibits online wagering, and users are responsible for verifying that access and use comply with their own jurisdiction's law. When you create an account on bungjitu, you agree to these terms and our policies governing deposits, withdrawals, disputes, and account conduct.

Our core commitment is to keep your account secure, process your requests fairly, and resolve any disputes through a clear process. The sections below explain how we do that.

Account Opening and Verification on bungjitu

To open an account on bungjitu, you provide a valid email address, a password, and basic personal details (name, date of birth, phone number). We use this information to verify your identity and prevent fraud. During account creation, you confirm that you are of legal age in your jurisdiction and that you meet our eligibility requirements.

After you register, we may ask you to submit identity documents — such as a national ID card, passport, or driver's license — to complete Know-Your-Customer (KYC) verification. This step is required before you can withdraw funds. We keep your documents encrypted and do not share them with third parties except as required by law. Verification on bungjitu typically completes within one business day, though during peak periods or holidays like Idul Fitri or Nyepi, processing may take longer.

You are responsible for keeping your password confidential. If you suspect unauthorised access to your bungjitu account, contact our support team immediately. We will not ask you for your password via email or chat.

Deposits, Withdrawals, and Payment Methods

We at bungjitu accept deposits through multiple Indonesian payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Deposit funds are credited to your account immediately upon successful payment. There is no minimum deposit amount; you decide how much to fund.

To withdraw funds from bungjitu, you must have a verified account and sufficient balance. Withdrawal requests are processed during business hours. We use the same payment method you used to deposit, unless you request an alternative verified method. Processing times vary by payment provider — mobile banking and local payment typically complete within hours, while bank transfers may take one to two business days. During major holidays or high-traffic periods, processing may be delayed.

If your withdrawal is declined or delayed, we investigate the cause. Common reasons include incomplete KYC verification, mismatched account names, or payment-provider limits. Our support team will guide you through next steps. We do not impose artificial withdrawal caps or daily limits beyond those set by your payment provider.

Bonus and Promotion Terms

bungjitu may offer promotional bonuses to new and existing users. Any bonus offer is subject to terms we communicate at the time of promotion — for example, minimum deposit requirements, wagering conditions, or game restrictions. Bonuses are credited only after you meet the stated conditions. If you do not meet the conditions within a specified timeframe, the bonus expires and is forfeited.

We reserve the right to withdraw or modify promotional offers at any time. Bonus funds are separate from your cash balance and may have different usage rules. Always read the promotion terms before accepting a bonus.

Platform Conduct and Account Suspension

When you use bungjitu, you agree not to engage in fraud, money laundering, or any activity that violates applicable law. You may not use automated tools, bots, or scripts to access our platform. You may not attempt to exploit bugs or vulnerabilities. Violation of these rules may result in account suspension or closure without refund of balance.

We at bungjitu reserve the right to suspend or close your account if we suspect unlawful activity, breach of these terms, or unusual account behaviour. If we take such action, we will notify you with a reason, where legally permissible. You may appeal a suspension by contacting our support team.

Dispute Resolution

If you believe bungjitu has treated you unfairly — for example, if a withdrawal was incorrectly rejected or a game outcome is disputed — contact our support team. We aim to respond within two business days. We will investigate the issue and communicate our findings. If you remain unsatisfied, you may escalate your complaint in writing, and we will review it again.

bungjitu operates in jurisdictions where online wagering is legally permitted. Disputes are governed by the laws of the relevant jurisdiction. Our services are available only where local law permits, and users are responsible for ensuring compliance with their own jurisdiction's regulations.

Data Protection and Privacy

We collect your personal data — name, email, phone, payment details, and identity documents — to provide our service, prevent fraud, and comply with law. Your data is encrypted in transit and at rest. We do not sell your personal information to third parties. We may share data with payment providers and regulators where required by law.

Our bungjitu Privacy Policy (available in the footer) explains how we handle your data in full. You have the right to request access to, correct, or delete your personal data, subject to legal retention requirements.

Jurisdiction Notice

We at bungjitu provide our services only in jurisdictions where online wagering is legally permitted under applicable law. We do not offer our services in regions where local law prohibits online wagering. Users are responsible for verifying that their access to and use of bungjitu comply with their own jurisdiction's laws and regulations. Use of our platform in a jurisdiction where it is prohibited is at your own risk and is not our responsibility.

If you have questions about these terms, contact our support team through the platform or email. We update these terms periodically; continued use of bungjitu after an update means you accept the new terms.

Thank you for using bungjitu. We are committed to providing a fair, secure, and transparent service to users in supported jurisdictions across Jakarta, Surabaya, Bandung, Medan, and Semarang.